Return and Shipping Policy

CHECK EXTERIOR PACKAGING FOR DAMAGE BEFORE EXCEPTING FOR DELIVERY!                                                                


1) All Consumer Electronics such as Computer, Laptops and Computer Hardware are Non Returnable

2) Orders that are not signed for upon delivery may be charged a 25 percent restocking fee when the item is returned to the warehouse.

3 ) Only a store credit can be offered for product that are refused or not signed for when delivery is made.


Open Box (Non Consumer Electronics)

1) These item are considered used once the manufacturer seals have been broken. 

2) Special Order Products or not returnable or exchangeable even if the manufacture seals have not been broken due to unpacking.

3) Only a store credit can be offered for Special Order Products that are refused or not signed for when delivery is made.


RMA (Return Merchandise Authorization)

1) Returns for Non Consumer Electronics can only be made if the manufacturer packaging is still sealed with the original shipper packaging and UPC code.

2) Use the Customer Support Page to request a warehouse RMA (Return Merchandise Authorization).

3) Only a store credit can be offered for Non Consumer Electronicst that are refused or not signed for when delivery is made.


Delivery Carriers

The primary delivery carriers are UPS, Fedex DHL and Purolator. Tracking numbers are issued after the product have been allocated at the warehouse. The customer can request any list carrier.





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